Shipping policy

At MahjongGlobal, we work to ship orders accurately and efficiently so your items arrive as quickly as possible.

Shipping Destination

We currently ship to addresses within the United States only.

Shipping Cost

We offer free standard shipping on all eligible orders within our supported U.S. delivery area.

Order Processing Time

Orders are typically processed within 1–2 business days.

Orders placed on weekends or U.S. holidays will be processed on the next business day.

Estimated Delivery Time

Estimated delivery time depends on order processing time plus standard transit time after dispatch.

The estimated total delivery time is 4–6 business days.
This total includes both order processing time and standard transit time after dispatch.

Tracking Information

Once your order has been shipped, tracking information will be sent to the email address used at checkout.

Shipping Delays

Delivery times are estimates only and are not guaranteed. Delays may occur due to carrier issues, weather conditions, holidays, or other factors outside our control.

Shipping Origin

Orders ship from our Riverside, California warehouse:

MahjongGlobal
22000 Opportunity Way, DOCK 1-5
Riverside, CA 92518
United States

Incorrect Shipping Information

Please review your shipping address carefully before placing your order. MahjongGlobal is not responsible for delays or delivery issues caused by incomplete or incorrect address information submitted at checkout.

Need Help?

If you have questions about your shipment, please contact us:

Email: support@mahjongglobal.com
Phone / WhatsApp: +1 (213) 341-9760

For return-related questions, please review our Refund Policy or visit our FAQs.