Contact us

If you have any questions about your order, shipping, returns, or our products, the MahjongGlobal team is here to help. We aim to provide clear and timely support for every customer.

Customer Support

Email: support@mahjongglobal.com
Phone / WhatsApp: +1 (213) 341-9760

For the fastest service, please contact us by email and include your order number if your question is about an existing order.

Customer Service Hours

Monday to Friday: 9:00 AM – 6:00 PM (EST)

We do our best to respond to customer inquiries within 1 business day.

Shipping & Returns

Orders are typically processed within 1–2 business days. Estimated delivery time is 4–6 business days within the United States.

If you need to request a return, please contact us first before sending anything back. This helps us confirm eligibility and provide the correct return instructions.

For more details, please review our Shipping Policy and Return Policy.

Mailing & Return Address

MahjongGlobal
22000 Opportunity Way, DOCK 1-5
Riverside, CA 92518
United States

Before You Contact Us

To help us assist you more quickly, please include the following when relevant:

  • Your order number
  • The email address used at checkout
  • A short description of the issue
  • Photos, if the issue involves a damaged or incorrect item

Thank you for choosing MahjongGlobal.